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15 / 12 / 2022

At Ecomondo 2022 Busi Group gathered its authorised Service Centres and presented the Busigroup Service plan,

the innovative approach to service unique in the waste management sector


During Ecomondo 2022, Busi Group - a leading Italian company in complete solutions for waste collection, compaction and transport - presented to its partners and authorised service centres the Busigroup Service plan, the innovative automotive-style approach to assistance that is unique in the waste management sector.
The existence of an official and widespread service network has always been a fundamental element in guiding purchasing decisions, but now it is becoming even more so, as technology has become an integral part of waste collection, compaction and transport solutions and the market is evolving, with the entry of new players, new forms of sales and rental, and requires a structured approach to everything related to after-sales service management, ranging from scheduled maintenance to spare parts and assistance.
With the Busigroup Service project, a network of official partners has been identified who can guarantee uniform operating standards and the use of original spare parts, and who receive constant product training in order to operate competently on increasingly complex solutions.
Busigroup Service includes 5 direct Service Centres located close to the group companies' operational headquarters, 60 Authorised Service Centres in Italy and more than 70 abroad, providing our customers with capillary, quality support in all the national markets in which we are present.

The project also includes the offer of planned and preventive maintenance campaigns for our customers and the guarantee that only original spare parts will be used at Busigroup Service points, which our partners can access at truly competitive prices.

The implementation of these PMPP programmes and the use of original spare parts will make it possible to better monitor the parts most subject to wear and tear and take preventive action to avoid equipment malfunctions, just as is done with vehicle servicing.
"Busigroup Service is an innovative, automotive-derived approach that we first implemented in the waste management sector. The project is ambitious, but we are confident that it is what the market is asking for, and our customers demand the same level of quality they find with us from our partners. Busigroup Service responds precisely to these demands and this network of reliable partners is constantly expanding,' concludes Alessandro Bucca Group Sales, Marketing and After Sales Director of Busi Group.

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